GibraltarCasinos.co.uk is an independent casino information and comparison website published by Rock Digital Media Ltd. This privacy policy explains what information may be handled when you browse the site, follow a link or contact the editorial team, why that information is used, and the choices available to you. The site does not operate casino accounts, accept deposits or process withdrawals.
We aim to collect as little personal information as reasonably possible while keeping the website available, secure and useful. Most visitors can read the site without creating an account or giving us their name. Where information is needed for a particular purpose, we try to make that purpose clear and avoid using the information for something unrelated.
Who is responsible for information on this site?
Rock Digital Media Ltd publishes GibraltarCasinos.co.uk and determines how and why personal information relating to this website is used. In data protection language, that means the publisher acts as the controller for the personal information it decides to process through the site. Questions and privacy requests can be sent to editorial@gibraltarcasinos.co.uk.
This policy applies to GibraltarCasinos.co.uk. It does not cover a casino, payment provider, regulator, support organisation or other third-party website simply because we link to it. Those organisations decide how they handle information on their own services and publish their own privacy information. You should read the relevant notice before entering personal or financial details elsewhere.
The site is intended for adults. Our responsible gambling guide explains the safer-play principles that apply throughout the website. We do not knowingly ask children to submit personal information, and the website does not provide gambling services or player accounts.
What information may we handle?
The information available to us depends on how you use the site. A person who reads an article may generate only routine technical records. A person who emails the editorial team provides additional information in the message. We do not ask visitors to upload identity documents, payment cards, casino statements or other sensitive account material.
Technical and security information
Like most websites, the hosting and security systems may create server logs when a page or file is requested. A log can include an internet protocol address, the requested address, the time of the request, browser or device information, a referring page, and technical response details. These records help deliver the requested page, diagnose faults, identify unusual traffic and protect the website against abuse.
Technical information is not used to open a gambling profile or decide whether someone can use a casino. We do not receive a visitor’s casino balance, deposit history, withdrawal history or identity-check documents from an operator merely because that visitor read a review on this site.
Messages sent to us
If you email us, we receive the email address you use, the contents of your message and any details you choose to include. We use that information to understand and answer the enquiry, assess corrections, handle a privacy request or keep an appropriate record of the conversation. Please do not send passwords, full payment details, identity documents or medical information.
Messages about a casino should contain only what is needed to explain the editorial point. We cannot access or change an operator account, approve a withdrawal or resolve a casino complaint on behalf of a reader. If your request concerns an account, contact the operator through its official support or complaint route. Our licensed casino information explains how to identify the company and regulatory wording behind a brand.
Aggregated usage information
We may use privacy-conscious measurement to understand broad site activity, such as which pages are visited, whether a page returns an error, the general type of device used and how visitors move between sections. Where possible, reporting is aggregated so editorial decisions are based on patterns rather than an attempt to identify a named reader.
This information can show, for example, that a payment guide is difficult to use on a phone or that a broken internal link is sending visitors to the wrong page. It helps us improve practical routes such as the deposit methods guide, the online casino article directory and the main casino guides.
How and why do we use information?
Data protection law requires a valid reason, often called a lawful basis, when personal information is used. The appropriate basis depends on the purpose and the circumstances. The principal purposes for this website are operating and securing the service, responding to messages, improving published content and meeting legal obligations.
Operating and protecting the website
Routine technical records may be used where necessary for our legitimate interests in delivering pages, maintaining performance, preventing misuse, detecting malicious traffic and investigating faults. Those interests are balanced against the limited effect on visitors. We seek to keep logging proportionate and do not use ordinary server records to create detailed gambling profiles.
Answering enquiries and privacy requests
Information in an email is used to respond to the sender and take any action reasonably connected with the request. Depending on the message, this may be necessary for our legitimate interests in running the editorial service, to take steps requested by the sender, or to meet a legal obligation relating to privacy rights.
Improving content and navigation
Aggregated measurements may be used to find broken pages, improve mobile layouts, understand which guides answer common questions and decide where internal links are needed. We use this information to improve the website as a publication. It is not used to decide whether a reader should gamble or how much that person should spend.
Legal and administrative needs
Information may be used or disclosed where reasonably necessary to comply with law, respond to a valid request from an authority, establish or defend legal claims, protect the security of the service, or investigate suspected fraud or abuse. We do not sell a contact email address to casino operators or provide mailing lists to them.
Cookies, local storage and analytics
A cookie is a small piece of information stored by a browser. Websites can also use similar technologies, such as local storage, to remember a setting or support a feature. Some storage is essential for a requested service or for security. Other storage, including certain analytics or advertising technologies, may require a clear choice before it is used.
On this site, essential storage may be used to remember a privacy choice, maintain security or provide a feature you request. The website also describes its measurement as privacy-friendly analytics. We keep this use under review and aim to avoid unnecessary tracking. If a consent control is shown, use that control to make the available choice. Browser settings can also delete or block stored information, although blocking essential storage may affect a feature.
We do not treat silence, scrolling or simply continuing to read as a request to receive personalised marketing. We also do not ask a reader to consent to an unrelated use by hiding that request inside a long paragraph. The Information Commissioner’s guidance on storage and access technologies explains the rules that apply to cookies and similar tools.
A browser may create its own temporary storage for ordinary functions such as checking emoji support, restoring a session or remembering local preferences. Those browser and platform functions are separate from a request for casino account data. You can inspect and manage site data through the privacy or storage controls in your browser.
External websites, affiliate links and referrals
Our articles contain links to casino websites, regulators, payment providers and support organisations. When you select an external link, your browser connects to another organisation. That destination may receive routine connection information, including your internet protocol address, browser details and the address of the page that referred you. Its own cookies, analytics and privacy notice then apply.
Some casino links may be commercial or affiliate links. This means the publisher may be credited if a reader follows the link or completes an action on the destination site. A referral identifier can tell the destination that the visit came from GibraltarCasinos.co.uk. It does not give us access to your casino password, full payment details, account documents or private support conversations.
Commercial arrangements do not remove the need for independent judgement. Our how we rate casinos page explains the checks used for editorial assessment. You should still read the destination’s terms, privacy policy and responsible gambling information before creating an account or sending personal data.
Links to support organisations are provided for practical help, not tracking or casino comparison. If gambling is causing concern, go directly to the support service you trust or use the independent routes listed in our safer-play resource.
Who may receive information?
Information may be handled by suppliers that support the operation of the website, such as hosting, security, email, maintenance and measurement providers. A supplier should receive only what is reasonably needed for its task and should handle it under appropriate contractual and security arrangements. We may also share information with professional advisers or authorities where there is a valid legal or security reason.
Using an online service can involve systems in more than one country. If personal information is transferred internationally, we consider the protections required by applicable data protection law, such as an adequacy arrangement, approved contractual safeguards or another valid transfer mechanism. The practical safeguards depend on the supplier, location and information involved.
How long do we keep information?
We do not keep personal information indefinitely just because it might be useful one day. Retention depends on the purpose, the type of record, security needs, legal requirements and whether the information is still necessary. Technical logs are reviewed and removed or anonymised when no longer needed for operation and security. Email correspondence is kept only as long as needed to answer the enquiry, maintain an appropriate editorial record, handle a dispute or meet a legal obligation.
Aggregated information that no longer identifies an individual may be retained for longer because it can help compare site performance without exposing a reader’s identity. The Information Commissioner’s storage limitation guidance provides more detail about keeping information only for as long as it is needed.
How do we protect information?
We use proportionate technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure or loss. These can include access controls, software updates, security monitoring, backups and limiting the people or suppliers able to handle a record. No website or email service can promise absolute security, so avoid sending unnecessary sensitive material.
If you believe information sent to this website has been exposed or misused, contact us promptly with enough detail to identify the issue. Do not include additional passwords or financial information in the report.
What are your data protection rights?
Depending on the circumstances and the law that applies, you may have the right to ask whether we hold personal information about you, receive a copy, correct inaccurate information, request deletion, restrict a use, object to a use, or receive certain information in a portable format. Where processing relies on consent, you may withdraw that consent. Some rights are subject to conditions and exemptions, so a request does not always require every record to be deleted or disclosed.
You are also entitled to clear information about how personal data is used. The Information Commissioner’s overview of data protection rights explains access, correction, deletion, restriction, objection and related choices in more detail.
To make a request, email editorial@gibraltarcasinos.co.uk. Describe the right you wish to use and the information or interaction concerned. We may need reasonable evidence to confirm identity before disclosing or changing personal information. That step protects the record from being released to someone else. We will not ask for more identifying material than is reasonably needed for verification.
There is normally no charge for a genuine privacy request. If a request is unusually complex, repeated or clearly unfounded, the response may be handled as permitted by law. If we cannot fully comply, we will explain the reason where we are allowed to do so.
Information about other people
Do not send personal information about another person unless you have a proper reason and authority to do so. A casino complaint can often be explained without naming relatives, employees or other account holders. Remove unnecessary account numbers, document images and financial details before contacting an editorial website.
If you are helping someone with a privacy request, tell us that clearly. We may need confirmation that you are authorised to act for that person before discussing their information.
Changes to this policy
We may revise this policy when the website, suppliers, legal requirements or handling practices change. The current version will be published on this page, and a significant change may also be highlighted through an appropriate site notice. We review the explanation when relevant changes occur so it continues to reflect the site’s current practices.
Contact and complaints
For a privacy question, correction or rights request, contact editorial@gibraltarcasinos.co.uk. Please use a clear subject line and explain what you need. Privacy requests should not be sent to a casino through this address, because GibraltarCasinos.co.uk cannot access an operator’s customer records.
If you are unhappy with the handling of a privacy concern, contact us first so we can review it. You may also have the right to complain to the data protection authority that covers your situation. UK readers can find guidance and complaint routes on the Information Commissioner’s Office website.
This privacy policy should be read alongside the site’s editorial methodology and responsible gambling information. Together, those pages explain how the publication handles reader trust, commercial links and safer-play responsibilities.